An initial consultation generally involves meeting in person with you and a family member or friend of your choosing to openly discuss your care needs and wishes, usually in your home.

The consultation reflects a holistic approach, considering your physical, mental, and social wellbeing. Drawing on a range of evidence-based principles and frameworks to understand your whole context, ensuring the support offered is person-led, tailored to what matters most to you.

Supporting North West Tasmanian communities in Kentish, Latrobe, Devonport, Central Coast, Burnie, Waratah-Wynyard, Circular Head, West Coast, and King Island [online].

Services offered help you stay connected, informed and confident in your aged care journey.

Pricing

Initial Consultation Package $250.00* per client or $350.00* per couple

This package includes:

Referral intake and home visit risk assessment

A structured process to understand your circumstances and ensure safety and wellbeing.

Initial Consultation (up to 1 hour)

A holistic conversation that considers physical, mental and social wellbeing. Evidence‑based principles, models and frameworks guide the discussion to best understand your needs.

Tailored Support (up to 1 hour)

Practical navigation assistance to help you achieve your chosen outcomes. This may include discussing and providing resources, health and/or digital literacy education, referrals, advocacy or correspondence including emails or phone calls.

Tailored Support may occur immediately after the initial consultation or be office based at a later date, dependent on client preference and support required.

An invoice will be provided at the initial consultation. Payment on the day via cash or card is accepted or direct deposit is appreciated within 7 days.

Ongoing Tailored Support

If you choose to continue with ongoing tailored support, a rate of $95.00* per hour applies, charged in 15-minute increments, minimum of 1 hour.

Invoiced weekly and direct deposit payment is appreciated within 7 days.

*Per couple initial consultation package price allows for an additional hour. Travel cost may apply.

Support can include:

Connection, referrals, navigation, resources and education of:

• My Aged Care
• Services Australia
• Carer Gateway
• Local community groups and programs
• Health and digital literacy [including assistance with completion of forms]

Co-ordination of and/or attendance as your support person:

• Scheduling of relevant appointments
• Support at home service provider comparisons
• My Aged Care assessments
• Services Australia appointments
• Support at home service provider introductions
• Support at home service provider care plan meetings
• Transitional support from support at home to residential aged care
• Residential aged care service provider comparisons
• Residential aged care facility tours
• Residential aged care admission process and associated documentation
• Bereavement Administration

Advocacy:

• Advocacy support – advocating with you for your rights

Transport:

• Client Transport to/from relevant appointments and/or meetings

Please note: vehicle is not wheelchair accessible.

Navigating Aged Care is unable to provide medical, financial or legal advice.

Pricing is based on services provided during business hours Monday-Friday 9am-5pm. After hours pricing can be provided on request.

As this local small business operates on a private fee-for-service model, payment from your government subsidised funding is generally not possible.

ABN 82 060 268 130 [not registered for GST]